1. Status
These terms constitute a legal document ('the Agreement')
which sets out the rights and obligations of you as a Purchaser
of our goods ("you") and those of Security Solutions
UK Limited ("SSUK", "we" or "us")
in relation to the products ("the goods") offered by
us through this site or via telephone sales. This site is owned
and operated by Security Solutions UK Limited, registered office:
3 Bank Buildings, 149 High Street, Cranleigh, Surrey, GU6 BB.
Registered number: 5530785.
2. Placing an Order
2.1 We must receive payment of the whole of the price for
the goods that you order before your order can be accepted. Once
payment has been received by us we will confirm that your order
has been accepted by sending an email to you at the email address
you provide in your order form or over the telephone. Our acceptance
of your order brings into existence a legally binding contract
between us.
2.2 At our absolute discretion we may allow payment to be made
30 days from the date of our invoice. If we chose to exercise
this discretion time for payment shall be of the essence.
3. Price
3.1 The price payable for the goods you order shall be our
quoted price which shall be binding on us providing you accept
our quotation within 30 days of the date of any quotation. If
you place your order via our website the prices payable for goods
shall be as set out in our website. Care has been taken to ensure
that prices quoted are correct at the time of publishing and
all goods have been properly described. Orders can only be accepted
if there are no material errors in the quoted prices or description
of the goods.
3.2 We reserve the right at anytime up to seven days before delivery
to increase the price of any goods to reflect any increase in
cost to us which is due to factors outside our reasonable control
(including, but without limitation, foreign exchange fluctuations,
costs of manufacture, labour and materials). You may however
cancel a contract with us within seven days of any such notice
from us.
3.3 If you wish to place an order for bespoke goods, we will
agree the design of the artwork to be incorporated with you.
Our fee ("design fee") for designing the artwork will
be £25 plus VAT per design, such fee to be deducted from
your final invoice. The design fee is payable upon placing the
order. If you decide not to proceed with your order for goods
after submission of the artwork the design fee is not refundable.
3.4 Unless otherwise agreed all prices are quoted exclusive of
VAT and delivery charges. However, VAT is payable in addition
to the price for the goods at the rate in force on the date of
our invoice.
3.5 If you fail to pay any amount payable on its due date for
payment interest shall be due on the overdue amount from the
date payment fell due up to the date of actual payment (both
dates inclusive) at the rate of 3% per annum above the base rate
for the time being of Lloyds TSB Bank Plc such rate to apply
after as well as before judgment. Such interest shall accrue
on a daily basis and be compounded quarterly. Failure to pay
on the invoice due date may also neccesitate the use of a debt
collection agency. Where an agency is used interest (as detailed
above) plus a 17.5% fee will be due on the overdue amount.
4. Delivery of the Goods
4.1 We will deliver the goods you order to the address you
give us for delivery at the time you make you order.
4.2 Orders received or paid for before noon are normally dispatched
on the same day for delivery in the U.K. on the following working
day. Whilst every effort will be made to adhere to this timetable
we cannot be responsible for any failure to meet these delivery
times unless you have paid for a guaranteed delivery time. Please
see our delivery page for a detailed explanation of the delivery
options and charges - Click Here.
4.3 You will become the owner of the goods you have ordered when
they have been delivered to you. Once goods have been delivered
to you they will be held at your own risk and we will not be
liable for their loss or destruction.
5. Artwork
5.1 Where you wish to incorporate your own design or logo
or motto on to the goods you must send us a clear description
of the artwork you require to be incorporated on to the goods.
On receipt of your description of the artwork we shall prepare
and produce the artwork and submit it to you for your approval.
If you are satisfied with the artwork you must sign and date
a copy of the artwork and return it to us. If you are dissatisfied
with the artwork you shall send additional details to us to enable
us to produce artwork in accordance with your wishes.
5.2 On agreement of the artwork we shall commence the manufacture
of the goods.
5.3 Any artwork provided by us to you shall remain our exclusive
property and shall not be disclosed by you to any third party
without our prior written consent.
6. Waiver of Cancellation Rights
Once we have, with your permission, started to process your
order you will not be entitled to cancel your order during the
seven days that follow (starting with the day you place your
order) unless we agree otherwise.
7. Cancellation by us
7.1 We reserve the right to cancel the contract between us
if:
7.1.1 we have insufficient stock to deliver the goods you have
ordered;
7.1.2 we do not deliver in your area; or
7.1.3 one or more of the goods you ordered was listed at an incorrect
price due to a typographical error or an error in the pricing
of information received by us from our suppliers.
7.2 If we do cancel your contract we will notify you by e-mail
or telephone (at our discretion) and will re-credit to your account
any sum deducted by us from your credit card as soon as possible
but in any event within 30 days of your order. We will not be
obliged to offer any additional compensation for disappointment
suffered.
8. Returns
8.1 If any of our goods are faulty and the fault develops
within the first 7 days following delivery you may return the
goods to us at our expense for evaluation. If faulty, the goods
will be replaced and returned to you also at our expense. You
must ensure that you include a copy of your original sales invoice
together with a full written report on the fault and failure
to do so will result in a delay in dealing with any fault.
9. Liability
9.1 If the goods we deliver are not what you ordered or are
damaged or defective or the delivery is of an incorrect quantity
we shall have no liability to you unless you notify us in writing
at our contact address within 7 working days of the date of delivery.
9.2 Save as precluded by law we will not be liable to you for
any indirect loss or consequential loss, damage and/or expense
(including loss of profits or goodwill) suffered by you arising
out of any breach by us of this contract nor shall we be liable
for any claims that may arise from your use of the goods other
than those purposes for which they were designed or marketed
or in accordance with the safety advice recommended by us on
our website. In the case of lanyards or similar devices purchased
from us we shall have no liability for any loss whatsoever suffered
by you if you purchase goods which do not incorporate any safety
release system recommended by us.
9.3 Nothing in this Agreement is intended to limit any rights
you might have as a consumer under local law or other statutory
rights that may not be excluded nor in any way to exclude or
limit our liability to you for any death or personal injury arising
from our negligence.
10. Intellectual property
10.1 The specifications and designs of the goods (including
copyright, design rights or other intellectual property in them)
shall as between the parties be our property. Where any designs
or specifications have been supplied by you for manufacture by
us or to your order then you warrant that the use of those designs
or specifications for the manufacture, processing, assembly or
supply of those goods shall not infringe the rights of any third
party;
10.2 If any claim is made against us that the goods infringe
or that their use or resale infringes the intellectual property
rights of any other person, you shall indemnify us on a full
indemnity basis against all damages, costs and expenses incurred
by us.
11. Events beyond our control
11.1 We shall have no liability to you for any failure to
deliver goods you have ordered or any delay in doing so or for
any damage or defect to goods delivered that is caused by any
event or circumstance beyond our reasonable control including,
without limitation, strikes, lock-outs and other industrial disputes,
breakdown of systems or network access, flood, fire, explosion
or accident.
11.2 We reserve the right to make changes in the specification
of the goods we sell which are required to comply with any applicable
safety or statutory requirements or which do not materially affect
the quality or fitness for purpose of those goods.
12. Invalidity
If any part of these terms and conditions is unenforceable
(including any provision in which we exclude our liability to
you) the enforceability of any other part of these conditions
will not be affected.
13. Privacy
You acknowledge and agree to be bound by the terms of our
privacy policy - Click Here.
14. Third party rights
Except for our affiliates, directors, employees or representatives,
a person who is not a party to this Agreement has no right under
the Contracts (Rights of Third Parties) Act 1999 to enforce any
term of this Agreement but this does not affect any right or
remedy of a third party that exists or is available apart from
that Act.
15. Entire agreement
These terms and conditions, together with our current website
prices, delivery details, contact details and privacy policy,
set out the whole of our agreement relating to the supply of
the goods to you by us. Nothing said by any sales person on our
behalf should be understood as a variation of these terms and
conditions or as an authorised representation about the nature
or quality of any goods offered for sale by us. Save for fraud
or fraudulent misrepresentation, we shall have no liability for
any such representation being untrue or misleading.
16. Notices
Unless otherwise expressly stated in these terms and conditions,
all notices from you to us must be in writing and sent to our
contact address at 3 Coombes Cottages, Milford Heath, Milford,
Godalming, Surrey GU8 5BU or by email to info@securitysolutionsuk.com.
17. Governing Law and Jurisdiction
This Agreement and all matters arising from or connected
with it are governed by English law.
Lanyards
